NEED TO RETURN YOUR ORDER?Easy! If you are not in-love with the product that you have purchased, OOHLALA Fashion will provide you with a full Store Credit.RETURNS POLICY
Items must be return within 30 days of purchase date.
All returns will automatically be issued a Store Credit (that will allow you to easily re-purchase an alternative item, or the same item in a different size).
We do not offer refunds for change of mind or incorrect sizing.
Customers who have received product/s with a manufacturing fault or incorrect item, will receive a refund. (Note- OOHLALA Fashion Warehouse undertake strict quality control on every item prior dispatch & upon receiving return).
Please take due care when trying on any product/s. (Item/s manually defected/ that does not comply with our returns policy will be declined/ returned).
OOHLALA Fashion is not responsible for return shipping costs.
We do not issue Store credit or refund on original shipping charges.EXCHANGES A Store Credit will be issued, so you can re-purchase a new item.If you need an urgent exchange, we would highly recommend that you purchase the replacement size prior to sending back the return, and we will issue you with a Store Credit, once we receive your unwanted item. (As we do NOT hold items nor exchange, while your item is being sent back).CONDITION OF RETURN
All Garment/s must be returned:
In Original condition, unworn & unwashed (Free of any stains from Makeup, deodorant, or wear)
With all Tags attached in original packaging.WHAT CANNOT BE RETURNED
All Sale items can NOT be returned
(Excluding full priced items purchased using a discount code)
For Safety/ Hygiene purposes, the following can not be returned:
HOW DO I MAKE A RETURN?
- Accessories (Any products within Accessories category)
- Swimwear (without a hygiene sticker)
- Simply 'Download' our Returns form
- Print this Returns form.
- Ensure your returning item ticks all our Return policy requirements.
- Fill out your details clearly.
- Include the Return form into your returning package.
- RETURN YOUR PACKAGE TO: OOHLALA FASHION RETURNS CENTRE Jl. Beringin No.87, Dalung, Kec. Kuta Utara, Kabupaten Badung, Bali 80351